QUALIFICATIONS:
- A resident of Zamboanga City.
- Graduate of any 4-year course, demonstrating strong academic and practical knowledge.
- Excellent communication skills, both oral and written, to effectively manage interactions with external agencies and assist customers.
- Computer literate with proficiency in Microsoft Word and Excel to handle reporting and documentation tasks.
- Ability to work under pressure and manage multiple tasks simultaneously in a dynamic environment.
- Possession of a driver’s license and proficiency in driving 4-wheel vehicles, enabling mobility as required for the role.
Job Summary:
As a Liaison Officer at Toyota Zamboanga, you will serve as a key intermediary between the dealership and various external entities, including government offices, regulatory agencies, and business partners. You will handle multiple duties from document processing to compliance checks, ensuring smooth operations and adherence to legal and regulatory requirements. Your role will require excellent communication, strong organizational skills, and working effectively under pressure.
Key Responsibilities:
- Prepare, submit, and follow up on necessary documentation related to vehicle registrations, permits, licenses, and other regulatory requirements.
- Ensure all dealership operations comply with local, regional, and national laws and regulations.
- Act as the primary contact for interactions with government bodies and other external organizations.
- Build and maintain positive relationships with officials and representatives to facilitate efficient processing of documents and resolution of issues.
- Maintain accurate records of all transactions and communications with external entities.
- Coordinate with internal departments to gather necessary information and documents for external submissions.
- Assist customers with inquiries related to vehicle registration, financing documentation, or any compliance-related issues.
- Ensure customer satisfaction by providing clear and timely information and support throughout the administrative process.
- Identify and address any issues or delays in the document processing or compliance checks.
- Work proactively to find solutions and expedite processes without compromising accuracy or legality.
- Utilize your driving skills and license to manage tasks that require travel, such as document delivery or personal attendance at various offices for processing needs.
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Zamboanga City.
